If you have followed the instructions to 📘 Reset your Password and tried the 📘 Troubleshooting Steps with no luck, our CS Team will be happy to reset your password for you.
Please shoot us a message at support@Junglescout.com ✉️ or create a ticket by filling out our contact form 📝
To safe-keep your account information, agents need to verify your account details first, so please be sure to include the following information in your message:
- The first and last name registered in your account
- The type, last four digits, and expiration date of the credit card we have on file for you
- The email address linked with your Jungle Scout Account
Please be aware that agents may ask additional security questions if the information does not match. However, once you are fully verified, you will receive a temporary password to access your account.