If you have forgotten your password you can reset it by going to this link https://members.junglescout.com/users/password/new or by using the "Forgot Your Password" feature on the sign in page:
From there you will be prompted to enter your email address and instructions will be sent to you at that address:
If you get redirected to your account page, there is a chance that your current browser is loading stored information or remembering your old password. To avoid this, you may need to use another browser or open that reset link using an Incognito window in Chrome.