We have made some important changes to our Email Campaigns feature in response to Amazon's most recent Communication Guidelines.
Email Campaigns will no longer support Review Request Templates. You can still use the custom option to create an email campaign or, even better, use Review Automation instead.
If you decide to continue using email campaigns with the custom messaging option, please be aware that it is your sole responsibility to comply with Amazon's Terms of Service. You'll need to acknowledge this before being able to proceed to the next step:
How are my Campaigns Affected?
Campaigns that were created using one of these templates have been automatically deactivated. However, you'll still be able to see them in the My Campaigns main view. You'll be able to access campaign stats, but you won't be able to move the slider to the "on" position to reactivate them.
If you decide you no longer need access to this information just select the relevant campaign(s) and click Delete in the My Campaigns header.
💡 If you'd rather use a 100% Amazon compliant solution to fully automate the review request process for your orders, don't forget to check out Review Automation!