Extension users can access a new data extraction feature to download product reviews in bulk in CSV format directly from an Amazon product detail page.
Through product reviews, you can analyze customer sentiment to get deeper insights into what your customers really think about the products, identify possible improvements, or find ways in which you can add value.
It is required that you are logged into your Amazon (buyer) account for Amazon to show the data and for the Extension to capture them.
You can download up to 100 latest reviews from an Amazon product detail page (the option is not available in the search results view) directly from the extension or through the embedded product data on the page:
To download reviews, open the extension and click the Review Analysis tab. Here you will find the option to Download.
Another option is to click 'View More' and then click the Review Analysis tab. Here you will find the option to Download.
- You will see a confirmation message explaining that the data extraction is in progress. You can disable future notifications by ticking the box in the pop-up:
Once the data extraction reaches 100%, you'll be able to download the file. Please note that, at the moment, there's no option to filter the results or select which information you want to export. The CSV file includes the following columns (details may vary depending on the type of product):
- Date
- Country/Location
- Rating
- Author Name
- Title
- Body
- Image Links
- Video Link
- Verified Purchase
- TRUE: verified
- FALSE: unverified
- URL
- Helpful Count
- Variation*
- Child/Variant ASIN
- Style*
- Size/Color
*Only available for products/reviews for specific variations
Currently, the feature is available for Amazon marketplaces listed below:
- Amazon US (amazon.com)
- Amazon Canada (amazon.ca)
- Amazon Mexico (amazon.com.mx)
- Amazon UK (amazon.co.uk)
- Amazon France (amazon.fr)
- Amazon Germany (amazon.de)
- Amazon Spain (amazon.es)
- Amazon Italy (amazon.it)
- Amazon India store (amazon.in)
- Amazon Japan store (amazon.jp)
We plan to expand into other stores/marketplaces soon, so look for product updates!