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Getting Started

New to Jungle Scout? These articles will help you set up your account and learn the ropes.

FAQ’s

Questions? Browse through our most popular articles to find the answers you need!

Troubleshooting

Having a problem? We have you covered.

Submit a request

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Featured Articles

  • Extension → Installing, Uninstalling, or Reinstalling Extension

    Reinstalling the extension is a great way to tr...

  • Product Re-sync (Refresh Product Data) → Feature Overview

    Currently, we sync information once when connec...

  • Review Automation → Feature Overview

    Review Automation lets sellers automatically se...

  • Understanding the Listing Quality Score (LQS)

    The LQS or Listing Quality Score is an in-house...

  • Listing Builder → AI Assist

    The Listing Builder AI option allows you to aut...

  • Jungle Scout Tools at a Glance

    Your membership gives you access to the complet...

  • List of Supported Countries (Amazon Marketplaces)

    Support for different stores depends on the spe...

  • Plan Types & Pricing → Money Back Guarantee (Free Trial Alternative)

    At this time, we do not offer a free trial, but...

  • Connect to Amazon → Adding your Seller Central Account to Jungle Scout

    Connecting your Seller Central account with Jun...

  • Account Settings → Resetting your Password

    If you are having problems logging in, you can ...

Knowledge Base

  • Business Performance Tools

  • Browser Extension

  • Research & Optimization Tools

  • Support Library

Business Performance Tools

Products & Inventory

  • Product Re-sync (Refresh Product Data) → Feature Overview
  • Alerts → Enabling Alerts for Specific Products
  • Product Costs & Settings → Feature Overview
  • Product Costs & Settings → Entering your Cost of Goods (COGs) & Logistics Information
  • Product Costs & Settings → Adding your Product Cost in Bulk (Import/Export Feature)
  • Product Costs & Settings → Using "Effective Date" when your Costs Change
See all 8 articles

Sales Analytics

  • Sales Analytics → Getting Started
  • Sales Analytics → Profit Overview
  • Sales Analytics → Profit Overview: Multi-Product View
  • Sales Analytics → P&L (Profit & Loss) Statement
  • Sales Analytics → Units Sold
  • Sales Analytics → Units Sold, Pending Units, Estimating Process and Updating your Sales Price
See all 9 articles

Marketing

  • Review Automation → Feature Overview
  • Promotions → Generating Promotion Codes
  • Promotions → Setting up a New Promotion
  • Promotions → Protecting your Inventory (Inventory Protection Feature)
  • Promotions → Manually Setting an Order Limit in Seller Central (Max Order Quantity)
  • Promotions → Products with Variations
See all 14 articles

Advertising

  • Ads Analytics → Feature Overview

Browser Extension

General Information & Troubleshooting

  • Extension → Installing, Uninstalling, or Reinstalling Extension
  • Bulk Request Reviews Feature → Troubleshooting
  • Extension Permissions
  • Extension → Missing Data
  • Extension → My Jungle Scout Extension and Other Extensions Like Amazon Smile
  • Jungle Scout Icon Visible but Unresponsive

Extension Features

  • Bulk Request Reviews Feature → Requesting Reviews
  • Bulk Request Reviews → Feature Overview
  • Download Reviews → Feature Overview
  • Extension Estimates → AccuSales™
  • Extension Speed Enhancement → Slow Connection Mode
  • Extension → Embedded Product Cards in Search Results
See all 12 articles

Research & Optimization Tools

Product Research

  • Understanding the Listing Quality Score (LQS)
  • Category Trends → Feature Overview
  • Opportunity Finder → Feature Overview
  • Opportunity Score vs. Niche Score
  • Product Database → Customizing your Search
  • Product Research Feature Set → Missing Categories
See all 12 articles

Suppliers

  • Purchase Order Agreements
  • Supplier Tracker → Feature Overview
  • Supplier Tracker → Quotes
  • Supplier Database → Feature Overview
  • Supplier Database → Finding a Good Quality Supplier
  • Sourcing contact information for a supplier
See all 11 articles

Performance & Optimization

  • Listing Builder → AI Assist
  • Keyword Lists → Available Actions & Options
  • Keyword Lists → Creating & Importing Lists
  • Keyword Scout → The Science Behind KS
  • Keyword Scout → Feature Overview
  • Keyword Scout → Reverse ASIN Search (Limited or no Results)
See all 17 articles

Support Library

FAQs

  • Jungle Scout Tools at a Glance
  • List of Supported Countries (Amazon Marketplaces)
  • Plan Types & Pricing → Money Back Guarantee (Free Trial Alternative)
  • Subscriptions → Canceling your Membership
  • Subscriptions → Changing your Membership
  • Choosing the Right Jungle Scout Plan
See all 12 articles

Getting Started & Onboarding Resources

  • Connect to Amazon → Adding your Seller Central Account to Jungle Scout
  • Connect to Amazon → Enabling Access to your PPC Account
  • Getting Started → Account Setup Checklist
  • Jungle Scout Home Dashboard → Feature Overview
  • Jungle Scout Training Academy
  • Plan Types & Pricing → Preferred Language at Checkout
See all 8 articles

Troubleshooting & Account Settings

  • Account Settings → Resetting your Password
  • Account Settings → Manual Password Reset
  • Amazon Settings → Fetching Data Upon Sign Up
  • Connect to Amazon → Updating Expired or Revoked MWS Auth Tokens
  • Connect to Amazon → Ensuring your Account Security
  • Connect to Amazon → Requirements & Common Issues
See all 19 articles

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