Skip to main content
Logo

Help Center

English (US) Deutsch Español Français Italiano 简体中文
Submit a request Sign in
How can we help?

Getting Started

New to Jungle Scout? These articles will help you set up your account and learn the ropes.

FAQ’s

Questions? Browse through our most popular articles to find the answers you need!

Troubleshooting

Having a problem? We have you covered.

Submit a request

Contact us through a specially prepared form

Featured Articles

  • Extension → Installing, Uninstalling, or Reinstalling Extension

    Reinstalling the extension is a great way to tr...

  • Understanding the Listing Quality Score (LQS)

    The LQS or Listing Quality Score is an in-house...

  • Feature Overview → Product Re-sync (Refresh Product Data)

    Currently, we sync information once when connec...

  • Review Automation → Feature Overview

    Review Automation lets sellers automatically se...

  • Plan Types & Pricing → Money Back Guarantee (Free Trial Alternative)

    At this time, we do not offer a free trial, but...

  • Plan Types & Pricing → Current Plans and Subscriptions

    💡 While we monitor changes and periodically ...

  • Subscriptions → Canceling your Membership

    If you have a monthly plan, you can cancel your...

  • Connect to Amazon → Syncing your Seller Central account with Jungle Scout

    Connecting your Seller Central account with Jun...

  • Account Settings → Resetting your Password

    If you are having problems logging in, you can ...

  • Jungle Scout Tools at a Glance

    Your membership gives you access to the complet...

  • Jungle Scout & Mobile Devices

    Jungle Scout While you can view Jungle Scout on...

Knowledge Base

  • Browser Extension

  • Research & Optimization Tools

  • Seller Features

  • Billing, Memberships & Account Settings

  • General Information & Troubleshooting

Browser Extension

General Information & Troubleshooting

  • Extension → Installing, Uninstalling, or Reinstalling Extension
  • Bulk Request Reviews Feature → Troubleshooting
  • Extension Permissions
  • Extension → Missing Data
  • Extension → My Jungle Scout Extension and Other Extensions Like Amazon Smile
  • Jungle Scout Icon Visible but Unresponsive

Extension Features

  • Bulk Request Reviews Feature → Requesting Reviews
  • Bulk Request Reviews → Feature Overview
  • Download Reviews → Feature Overview
  • Extension Estimates → AccuSales™
  • Extension Speed Enhancement → Slow Connection Mode
  • Extension → Embedded Product Cards in Search Results
See all 12 articles

Research & Optimization Tools

Product Research

  • Understanding the Listing Quality Score (LQS)
  • Category Trends → Feature Overview
  • Opportunity Finder → Feature Overview
  • Opportunity Score vs. Niche Score
  • Product Database → Customizing your Search
  • Product Research Feature Set → Missing Categories
See all 12 articles

Suppliers

  • Purchase Order Agreements
  • Supplier Tracker → Feature Overview
  • Supplier Tracker → Quotes
  • Supplier Database → Feature Overview
  • Supplier Database → Finding a Good Quality Supplier
  • Sourcing contact information for a supplier
See all 11 articles

Performance & Optimization

  • Keyword Lists → Available Actions & Options
  • Keyword Lists → Creating & Importing Lists
  • Keyword Scout → The Science Behind KS
  • Keyword Scout → Feature Overview
  • Keyword Scout → Reverse ASIN Search (Limited or no Results)
  • Keyword Scout → Understanding Filters and Columns
See all 16 articles

Seller Features

Account Settings, Technical & Troubleshooting

  • Connect to Amazon → Ensuring your Account Security
  • Amazon Settings → Fetching Data Upon Sign Up
  • Removing Jungle Scout's Access to my Seller Account
  • Connect to Amazon → Enabling Access to your PPC Account
  • Add or Edit your Amazon Account Names

Products & Inventory

  • Feature Overview → Product Re-sync (Refresh Product Data)
  • New! Adding your Product Cost in Bulk → Import/Export Feature
  • Product Costs → Using "Effective Date" when your Costs Change
  • Inventory Manager → Metrics
  • Understanding Inventory Manager
  • Inventory Manager → Feature Overview
See all 8 articles

Sales Analytics

  • Getting Started with Sales Analytics
  • Sales Analytics → P&L (Profit & Loss) Statement
  • Sales Analytics → Profit Overview: Multi-Product View
  • Sales Analytics → Profit Overview
  • Sales Analytics → Units Sold, Pending Units, Estimating Process and Updating your Sales Price
  • Other Transactions → Bulk Uploading Expenses and Income Outside of Amazon
See all 9 articles

Marketing

  • Review Automation → Feature Overview
  • Promotions → Setting up a New Promotion
  • Promotions → Protecting your Inventory (Inventory Protection Feature)
  • Promotions → Manually Setting an Order Limit in Seller Central (Max Order Quantity)
  • How do I generate Promotion codes?
  • Promotions → Products with Variations
See all 15 articles

Advertising

  • Ads Analytics → Feature Overview

Billing, Memberships & Account Settings

Account Settings

  • Connect to Amazon → Syncing your Seller Central account with Jungle Scout
  • Billing Information → Customize, View, or Download your Receipts
  • Jungle Scout Home Dashboard → Feature Overview
  • User & Team Management Feature → Sharing Settings
  • User & Team Management → Inviting New Users
  • User & Team Management → Managing your Team Settings
See all 7 articles

Billing & Memberships

  • Subscriptions → Canceling your Membership
  • Plan Types & Pricing → Current Plans and Subscriptions
  • Plan Types & Pricing → Money Back Guarantee (Free Trial Alternative)
  • Plan Types & Pricing → PayPal
  • Plan Types & Pricing → Preferred Language at Checkout

General Information & Troubleshooting

FAQs

  • Account Settings → Resetting your Password
  • Jungle Scout & Mobile Devices
  • Jungle Scout Tools at a Glance
  • Subscriptions → Changing your Membership
  • Alerts → Enabling Alerts for Specific Products
  • Alerts → Enabling Email & In-app Alerts
See all 13 articles

Troubleshooting

  • Account Settings → Manual Password Reset
  • Account Settings → Resetting your Password
  • Connect to Amazon → Requirements & Common Issues
  • Connect to Amazon → Updating Expired or Revoked MWS Auth Tokens
  • Jungle Scout → Geographical Restrictions
  • Product Pictures Will Not Load or are Missing
See all 8 articles

Getting Started & Onboarding Resources

  • Choosing the Right Jungle Scout Plan
  • Getting Started → Account Setup Checklist
  • Jungle Scout Training Academy
  • Online Community Resources
  • Selling on Amazon Tutorials

Submit a request

© Jungle Scout Help Center

Theme by Lotus Themes