Troubleshooting
- Why do I keep getting logged out of the Extension? Can I use it on more than 1 computer?
- Why can't I see the Listing Quality Score in my JSPro extension?
- The Extension Is Not Displaying Rank, Estimated Sales or Revenue
- Jungle Scout Icon Visible But Nothing Happens When I Click It
- How do I install, uninstall or reinstall the Extension or Extension Lite?
- I'm Having Trouble Getting Registered and Setting Up My Jungle Scout Account
- How do I cancel or change my Jungle Scout or Extension subscription?
- I can't login to my account! How do I reset my password?
- What if my credit card is declined? Can I use PayPal instead?
- How can I contact support?
- Product Pictures Will Not Load or are Missing
- Java Script Not Enabled Troubleshooting